FAQ

  • Are Innovative Micro processing chips tested?

    Every Innovative Micro processing chip is UAT tested before shipping.

    Testing computer chips for security and reliability often takes longer than developing them. This is why our company uses a new advanced method for testing hardware. By employing AI-based testing automation and virtual modelling, we can thoroughly test every computer chip while slashing development time.

  • When will I receive my order?

    Orders are typically processed and shipped within 3 days. You can choose your preferred shipping method — express, ground, or container shipping for large orders.

  • Can I custom design and/or private label innovative microchips?

    Yes! In addition to our own product lines, we can provide ODM and OEM services. Speak with one of our representatives today, or get a quote to learn more.

  • Do you use conflict-free minerals?

    Yes. Since 2011 we regularly conduct conflict mineral inspections and require our suppliers to provide “Declaration of Non-Conflict Mineral Usage” in accordance with the Conflict-Free Smelter Program (CFSP), RBA, and Global e-Sustainability Initiative (GeSI) regulations, thus proving that their materials come from conflict-free areas.

    We also engage in local procurement, and perform comprehensive assessments of every supplier to promote sustainable supply chains.

  • When can I speak with someone?

    Our business hours are Sunday - Friday, 9AM to 7PM and closed Saturdays. However, a member of our team is always on stand-by. Reach out to us whenever is convenient for you, and someone will get back to you within 24-hours.

  • How large is your company?

    We’ve been in business since 2007, and we have over 300 contract employees around the world.